Universitypremiumessays.com plans on providing satisfactory and original work done by our highly knowledgeable and skilled writers. There is no likelihood of poor quality papers that do not gratify our clients. We greatly persuade you to ask for your revision before you order for a refund at least once. Minor changes in the order could be corrected, perfecting it as required. Such revision is never charged for, so feel free to request them as and when needed. Nonetheless, in the unlikely event that you are discontented, we give a responsive refund policy to customers. Such refunds are executed in any of the following circumstances:

• If the writers do not meet deadlines and you had timely given all the necessary sources and details (An allowance of 1 an hour is given for extremely urgent orders and 3 hours for other orders due to any delay that may come as a result of the system unexpected errors).
• If the client detects plagiarism in his/her final work and we are able to verify that this did not come as a result of the reference page (academic sources. And links used) or the technical words that ought to be spelled as they are in the work.
• If poor quality work is presented even after utilizing the revision option.
• If you have constantly tried to reach our customer aid center using available channels like phone calls and texts, chat or email, within a period of 24 hours with no response.

In the situation that any of the mentioned situations results, always feel free to contact the clients’ aid center and ask for a full or partial refund. It is essential to note that full refund means 90 percent of the full order payment. Furthermore, such refund will only be declared after a whole week of investigation on the issue order. When the refund claim is accepted by the Quality Assurance Team of Universitypremiumessays.com, you should then receive the refunded money within 10-15 days. Conversely, if you fail to state the specific type of refund, our organization’s Quality Assurance Division issues the appropriate verdict. Also, in the event that the request for refund is not received in 72 hours after the order is completed or the last revision is uploaded/sent to the customer, it will be understood that the Client is contented with the services and he/she will not have the right to any refund amount